Your partner for quality hardwood stair components
For over 45 years, ROX has been a leading Canadian manufacturer of hardwood stair components. We serve major manufacturers, distributors and wholesalers throughout Canada and the United States.
With over 100 experienced employees, we master every step of the process, guaranteeing aesthetically pleasing components that meet the highest industry standards.
Our two plants in Quebec ensure large-scale production with consistent quality. Equipped with state-of-the-art technology, we deliver railings, steps, posts and nosings on time, anywhere in Canada and the United States.
At ROX, customer satisfaction is our top priority. We make sure to offer top-quality products and responsive, solution-oriented customer service.
A mission rooted in expertise and reliability
Our commitment is to help our customers build remarkable homes with our hardwood staircase components.
Excellence
Manufacturing excellence is at the heart of our business at every stage of wood processing.
Team spirit
At ROX, we like to celebrate the successes of both our team and our customers. That’s why we do everything we can to ensure our customers’ success with our hardwood staircase components.
Respect
Respect is the basis of our relationships with both our customers and our staff. We respect our commitments, our working environment and we use raw materials with care.
Ingenuity
Ingenuity at ROX means finding creative and effective solutions to every challenge. We never hesitate to challenge ourselves in the pursuit of continuous improvement, looking for simple, brilliant solutions to effectively meet our customers’ expectations.
Loyalty
Our loyalty to our customers makes ROX more than just a supplier: we’re a business partner who looks after our customers’ interests.
Expertise built
over decades
Since its foundation, ROX has evolved into a major player in the North American market.
Manufacturing excellence for your projects
When you choose ROX, you work with a reliable, expert manufacturing partner, specialized in large-scale production and capable of supporting you in your most ambitious projects.
Large-scale production
Volume manufacturing
Exceptional supply capacity, capable of meeting high volumes, your precise specifications and rigorous delivery deadlines.
Advanced automation
High-performance equipment for fast, efficient production to meet your industrial needs.
Reliable supply
Guaranteed delivery anywhere in Canada and the United States, ensuring the continuity and fluidity of your production lines.
Custom design
We design and manufacture to order with the precision you need.
Superior quality and impeccable aesthetics
Rigorous selection of raw materials
Hardwood sourced exclusively from the northeastern United States, renowned for its aesthetic, uniform color.
Total process control
From log selection to drying, manufacturing and finishing, every step is supervised by our industrial joinery experts.
State-of-the-art technology
Thanks to color scanners and automated systems, we ensure perfect tonal matching and consistent quality in every component.
Custom finishes and uniformity
Our subsidiary, CG Finishes, offers services that ensure a perfect match between your stair components, flooring and moldings, for an impeccable end result.
Reliability and on-time delivery
Commitment to deadlines
Meeting agreed deadlines.
Reservation program
Exclusive program for regular customers to reserve production time to ensure continuous on-time delivery.
Fair claims process
In the event of a problem, we have a quick and simple system for resolving quality issues and guaranteeing your satisfaction.
Fast, solution-oriented customer service
Online customer platform: ROXZone
Simplify your ordering with our portal, designed to meet the needs of large companies.
Responsive support and customer service
Tailor-made support, focused on long-term relationships, backed by impeccable customer service at every stage of your project.
Proactive approach
The right solutions to keep your operations running smoothly.
Customers throughout North America
They put their trust in us
“ROX has been a valued Van Millwork business partner for many years. They continue to produce a wide variety of high-quality products and always meet delivery deadlines. Finding products and placing orders is simple through their Roxzone portal. Their customer support is excellent and responsive. Their friendly attitude is pleasant, and they are very cooperative in finding solutions to special requests. ROX is a team of true professionals!”
Ray Cournoyer Purchasing Manager - Vanmillwork.com“Outstanding quality and service – Highly recommended! Vision Stairways has had the pleasure of working with ROX for over five years on all of our large quantity wood railing purchases. We couldn’t be more impressed with their products and service. From the outset, their team has been incredibly professional, responsive and attentive to our specific needs and profiles. The quality of the wooden railings they supply has far exceeded our expectations. Deliveries are always on time and every step of the process is communicated. I highly recommend ROX to anyone in need of high quality wooden railings.”
Mike Sellers Managing Director - Vision Stairways and Millwork, LLC“Efficiency, quality, speed and customer service are the words that come to mind when we talk about ROX. The ease of use of the platform makes us perfectly autonomous in launching orders. It’s definitely a team that mobilizes to help us with our problems. It’s a real partnership. Thanks to the whole team!
Yves Boudreault President, Managing Director - Escaliers Élégance«I would love to say how wonderful it is to work with ROX! We enjoy the consistent quality, great service and a wonderful relationship.»
Jay Singh Owner - Singh Hardwood«We’ve had a fantastic experience with ROX from the very beginning. Orders are always delivered on time, and on the rare occasion an issue arises, their team is quick to work with us to find a solution. Reliable service, top-quality products, and outstanding customer support—what more could you ask for?»
Serhii Herman Operations Manager - First Atlanta Flooring«Just a note to say I am happy to share my thoughts and experiences with ROX as my supplier for hardware staircase components. I have been fortunate to have Sabrina as my sales representative for the past 10 plus years. My orders are always on time and the quality is always outstanding. We have a great working relationship and I would highly recommend her and the team at ROX to anyone in the hardwood staircase industry. Keep up the amazing work!»
Lee Hallett Owner - Duart Hardwood Stairs«I am impressed by the quality of service and the delivery times of ROX. They are professional, efficient, and provide high-quality work and materials. The customer service team and our representative are exceptionally kind and highly available, making them an outstanding team. It’s a pleasure to work with them.»
Emmanuel Montpas Owner - Tournage Mirabel inc.A complete range of components for custom-made staircases
Stringers and False Stringers
Nosings
Treads and Risers
Moldings and Accessories
Newel Posts and Balusters
Handrails
Careers at ROX
Join a company committed to your development, with a culture of continuous improvement and opportunities for internal promotion. Enjoy competitive compensation and a generous profit-sharing program. Enjoy a strong team spirit, a family atmosphere and a fun working environment!
Production operator (day & evening)
Reporting to the Production Supervisor, the Production Operator plays a key role while performing a variety of tasks...
Full time
Learn moreIndustrial mechanic
Are you passionate about industrial mechanics? Do you enjoy performing preventive and corrective maintenance on equipment and infrastructure? We have a full-time position for you.
Full time
Learn more